Terms of service

Ideal of Lebanon

Welcome to Ideal of Lebanon. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before using our site or making a purchase.

1. General Conditions

  • By using this website, you confirm that you are at least the age of majority in your country of residence.

  • You agree not to use our products or services for any illegal or unauthorized purpose.

  • We reserve the right to refuse service to anyone at any time for any reason.

2. Products & Availability

  • All products are subject to availability.

  • We reserve the right to discontinue or modify products without prior notice.

  • We make every effort to display product colors, descriptions, and details accurately; however, we cannot guarantee exact accuracy due to screen or device variations.

3. Pricing & Payments

  • All prices are listed in the applicable currency and are subject to change without notice.

  • Prices do not include shipping fees unless explicitly stated.

  • We reserve the right to correct pricing errors, inaccuracies, or omissions at any time, even after an order has been placed.

  • Payments must be completed in full before orders are processed or shipped.

4. Orders & Acceptance

  • Placing an order does not guarantee acceptance.

  • We reserve the right to cancel or limit quantities per order, per customer, or per address.

  • In the event of order cancellation, any paid amount will be refunded according to our Refund Policy.

5. Shipping & Delivery

  • Delivery times are estimates and not guaranteed.

  • Ideal of Lebanon is not responsible for delays caused by couriers, customs clearance, weather conditions, or other factors beyond our control.

  • Risk of loss passes to the customer once the order is handed over to the shipping carrier.

6. Returns & Refunds

  • Returns, exchanges, and refunds are governed strictly by our Return & Refund Policy, which forms an integral part of these Terms of Service.

  • Accessories that come into contact with hair or the head are not eligible for return once unsealed due to hygiene reasons.

7. Defective Products

  • In the case of a reported defect, we reserve the right to request the product back for inspection before approving a refund or replacement.

  • If no defect is found, the product will be returned to the customer.

8. Intellectual Property

  • All content on this website, including but not limited to logos, images, text, designs, and graphics, is the property of Ideal of Lebanon.

  • You may not copy, reproduce, distribute, or exploit any content without prior written permission.

9. User Conduct

You agree not to:

  • Provide false or misleading information

  • Violate any laws or regulations

  • Upload malicious code, viruses, or harmful software

  • Infringe upon intellectual property rights of Ideal of Lebanon or third parties

10. Limitation of Liability

  • Ideal of Lebanon shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our total liability shall not exceed the amount paid for the purchased product.

11. Indemnification

You agree to indemnify and hold harmless Ideal of Lebanon from any claims, damages, or expenses arising from your breach of these Terms of Service or misuse of our services.

12. Changes to Terms

  • We reserve the right to update or modify these Terms of Service at any time.

  • Changes will be effective immediately upon posting on the website.

  • Continued use of the website constitutes acceptance of the updated terms.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Lebanon, without regard to conflict of law principles.

14. Contact Information

For any questions regarding these Terms of Service, please contact our customer support team.